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When you’re deciding what product to buy, it’s the SERVICE provided that can make all the difference

customer service

If you buy a nonperishable product, especially a mechanical item, there’s often a warranty that comes with that purchase. The warranty is supposed to give us a sense of security that the product will function properly at least a certain period of time or else that item can be repaired or replaced at little to no cost to you. But what happens if the company or person offering the warranty either doesn’t have the capability or doesn’t have the empathy to provide the service that you relied upon when you purchased the item. It’s those incidents when you realize the true value of service and those that truly put the effort into the production of the product and can stand behind the product and fully support the item should there be any issues later.

Service is what separates Vinpower from other manufacturers and suppliers, because we have the knowledge and know how to provide reliable products and the capability to support them should there be any issues in the future. Take Vinpower’s line of optical disc drives (ODD), such as Optiarc, Plextor, or Piodata for instance. There are fewer and fewer companies offering ODD’s and those that do no longer have the financial incentive to provide the support needed that was prevalent in the height of the ODD market. So the current manufacturers simply provide minimal testing and even less trouble shooting to identify and resolve issues that customers, especially those in the production intensive duplication market. That’s where Vinpower shines. Not only does Vinpower provide enhanced duplication FW and hardware modifications, but we also have the ability to modify the ODD’s to best meet the needs of the customer and the media they are using.

So when someone says they don’t want to pay extra for service, they’ll soon learn how much extra that savings will cost them. They key is that Vinpower offers the service at a price comparable and sometimes less than those offering no service, so what’s the reason not to go with the support and reliability of a company that stands behind its products, can’t think of one.

For more details about the Vinpower line of ODD’s or any of the products Vinpower carries, visit our website, www.vinpowerdigital.com, or contact a Vinpower representative near you.

The most priceless possessions you own are your memories, the best way to protect them is on optical discs

Discs save memory

Seeing the devastation taking place in Houston, TX and the surrounding area, it makes everyone realize the how quickly our lives can be turned upside down. When I think about the massive flooding and the potential for even greater disaster if the rains persist, I can’t help but think how terrifying it must be for those inhabitants that are stuck in the midst of the chaos and even those fortunate enough to have escaped, but realizing their lives will forever be altered. In these times of upheaval and peril the first instinct is survival. But then once the danger subsides and the waters recede, the next thought is how you put your life back together. That’s when you assess what you have and what you lost and hopefully it’s only possessions, because those can be replaced.

However, there are items that if lost can often never be replaced and typically those are the photographs, videos, and mementos that represent a person’s life and the lives of those they care about. If those items are merely kept as standard pictures, film, or even stored on a hard drive, natural elements like water and mud can completely destroy them. However, optical discs are more durable and can withstand being submerged in water or covered in mud. So if you are able to convert those previous images and content onto optical discs, there’s a greater chance they will still endure the disaster and you can retain those treasures that would have been irreplaceable otherwise. Just like you shouldn’t keep all your eggs in one basket, it’s always wise to keep the most important content on multiple sources, possibly in the cloud and on 1 or more hard drives, but I would strongly suggest that at least one of your safety nets remain optical discs.

Most of us may never experience anything like the destruction that’s taking place now in Houston or has happened in many other locations around the world, but there are still small isolated incidents like a house fire, burglary, computer virus, or any number of incidents that could cause you to lose mementos and content that you could never replace unless you have adequate back-ups. So take the time to safeguard your treasures and back them up on optical discs.

For those of you that feel the heartache and want to help those afflicted and displaced by the flooding in Texas, here’s a link to the Red Cross relief effort for the residents of Houston.(make the words red cross the hyper link to this website: https://www.redcross.org/)

The optical disc tray mechanism is a critical factor to the longevity of all Optical Disc Drives

drive tray

When most people think about the most critical part of an Optical Disc Drive (ODD), they typically think of the lazer diode that reads the discs. Of course that is a critical element and without it the drive cannot function. However, there is another critical element that is often overlooked and not given much consideration, the disc tray mechanism. That includes not just the tray itself, but also the gears, pulleys, and sliding mechanisms that allow it to extend and recoil smoothly and consistently.

Often, because it’s not seen as critical as other components, because production drives are designed for single drive PC use, many manufactures don’t put much thought behind how to enhance it. The problem is that while a typical computer owner with an internal disc recorder drive may open and close the drive infrequently, a duplication equipment user will depend on those drives opening and closing potentially hundreds or even thousands times a day.

That’s why Vinpower’s line of duplication focused ODD’s ensure the drive tray is suitable for the real world duplication environment. Vinpower’s PLUS and ROBOT PLUS drives are enhanced to allow thousands of in and out operation without failure. We physically modify each drive to handle the rigors of the duplication environment, especially for robotic autoloader duplicators.

Autoloaders require extended trays with more give and flexibility while continuously offering consistent tray extension. Since Vinpower produces its own line of autoloaders, we are uniquely qualified to understand the complications and the abuse these drive trays endure day in and day out, so we are most qualified to design a drive tray mechanism to function under these specific conditions.

So if you are a duplicator or manufacture duplication equipment, be it manual towers or robotic autoloaders, contact Vinpower through our website, www.vinpowerdigital.com, or through a member of our sales and support staff to get more details about which of our many ODD’s would be the right fit for you.

Where will your flash media come from and can you trust it?

Flash - who can you trust

Have you tried to purchase flash memory recently? You may have found that the high end flash is harder and harder to come by. The primary reason is that Apple is the largest consumer of the latest 3D Nand flash, leaving less and less for everyone else. As more people demand newer and faster Apple iPhones, iPads, and laptops, means that Apple, who eats first when it comes to flash production, takes the lion’s share of the top quality flash on the market. 3D NAND makes up half of all flash memory production for total flash media and 3D NAND flash availability will remain tight as Apple devours more of it for their iPhone production.

What does that mean? It means that many of the USB and SD flash drives on the market today are forced to use either substandard flash memory or outright downgraded defective flash to fulfill orders and keep up with demand. Since it’s very difficult to identify what brand, type, and grade of flash are used in each flash device, manufactures are playing fast and loose with their production for the consumers. That leaves us with two choices: expensive 1st tier flash in limited quantities or take your chances with low cost unregulated, inconsistent 2nd and 3rd tier flash that’s flooding the market and causing more and more aggravation and headaches for suppliers and users alike.

Vinpower is changing that outlook by working with both flash manufacturers and suppliers as well as flash controller chip manufacturers to offer high grade flash media for a low cost. We are able to mitigate the problem flash by using our flash hardware that can identify and weed out the low grade or inconsistent flash so those are not passed on to our customers. Through close relations and onsite product testing and evaluation, Vinpower can navigate the tricky flash market and support even the most discerning clientele with pricing that will entice everyone.

For more details about Vinpower’s offerings, please visit our website, www.vinpowerdigital.com, or contact a Vinpower representative near you.

How will we receive and store content 10 years from now?

Vin Poll

Technology moved at what we would think to be a snail’s pace until the early 1900’s when there was an explosion of innovation. From electricity to cars to air travel, each decade looked to eclipse the one before in terms of innovation and technology. Since 2000, it seems like the innovations are moving even faster, but more focused on how we can compute, store, and transmit data and content easier, faster, and from anywhere. Today, depending on where you live and your economic status, most of us store and receive our content from 3 primary means:

1) Physical media: We will store and watch content through optical discs, flash, and/or hard drives

2) Cloud/Streaming: Through an online provider or App that will store or provide content through a digital medium from large server farms

3) Paper: Written content contained in books, journals, ledgers, etc.

In each of these cases, there was a period when they didn’t exist and someone had the foresight to invent them, while others took those inventions, improved upon them or offered new ways in which to enjoy them. So when you think about how will you enjoy movies or where will you store your pictures and videos 10 years from now, what comes to mind?

Government Budgets are in the use it or lose it stage, don’t lose it!

budgets

Often those with GSA accounts or other means to sell to government agencies, find the time frame from August 1st to September 30th, as their version of the black Friday holiday buying spree. Agencies spend a large portion of their budgets in the fourth quarter but the month of September carries with it the use it or lose it deadline. Many large federal contracts have been penned during the waning hours of the month of September and in some instances being at the right place at the right time can be your best ally.

If you have government clients or have access to government bids, this is the best time to work on those contract requisites and prepare your offers to win those bids. Vinpower has received requests from a number of resellers looking for product we offer to secure those bids and there will be more in the come until the September 30th deadline. So if you work with any government agencies that utilize duplication hardware, accessories, or media, Vinpower is your one stop solution.

For more details about Vinpower’s offerings, please visit our website, www.vinpowerdigital.com, or contact a Vinpower representative near you.

The incredible sales of Mozart’s complete collection of music in 2016 shows there’s still a draw for physical media like CD’s

mozart

The best-selling CD of 2016 was from an artist who hasn’t played/composed a note in over 300 years. Wolfgang Amadeus Mozart is one of the most popular artists to have ever lived. In 2016, “Mozart 225: The New Complete Edition” was released as a 200-CD box set, featuring every known piece of music ever written by the iconic composer. According to Billboard, unit sales have surpassed 1.25 million. Even though the sales are slightly skewed since Billboard counts each individual disc separately, the total CD sales volume is still incredibly impressive. Mozart’s endurance in the musical arena has once again proven just how beloved he remains amongst both music aficionados and casual music fans, but shows us an even bigger perspective.

What this tells me is that not only are physical optical disc media like CD’s still very relevant today, even in a declined state, but the more creative you are at creating packaging and offering content, the more valuable that media would be the marketplace. The key isn’t that 1 million people purchased a Mozart CD, because that’s not reality. It’s that over 6,000 people shelled out a significant amount of money to purchase a box set of 200 CD’s, which was equivalent to 1 million sales if not greater due to the value add price tag on such a box set.

This is a very encouraging sign to duplication houses and independent studios in that the more of a novelty you can make your product, the more likely to be able to sell it at a premium price. People still like conversation pieces and novelty items, so with some creativity, targeted marketing, and the right equipment and media, anyone can produce content that can be a juggernaut in the retail arena. Along with that, once again, this proves that CD’s are not dead and neither are the people that buy them, even if the artist on the CD is.

For more details about Vinpower and our expansive product line, please visit our website at www.vinpowerdigital.com, or contact a Vinpower representative at a location near you.

Copy Protection isn’t just for the major studios, but for anyone that has content they don’t want others to copy.

copy protect

Picture for a moment that you have digital video content that you want to sell or share with others, what are your limitations? One issue could be that those that view your content, decide to make copies or upload online without your permission or consent. If you were hoping to sell that content, then you no longer have the opportunity because someone took that decision from you and made it available for free to anyone. If you had hoped to keep the content private, now its been released into the web or passed from person to person for all to share and see without your ability to selectively decide who can view the content and who can’t. Protecting content is not just a large enterprise or movie studio problem, it can be an everybody problem.

Vinpower has been developing hardware and software tools that enable companies and individuals to keep their content safe for many years now and we continue to improve the process and decrease the costs to do so. It shouldn’t cost you an arm and a leg just to protect what’s rightfully yours. So don’t take any changes with your digital video content, add Vinpower’s copy protection to rest easier that you don’t have to be a victim.

For an added bonus, stay tuned to next week’s email blast for news on an upcoming offering from Vinpower Digital that will be a stretch from our usual offering.

For more details on Copy Protection or any of the Vinpower Digital product line, please visit our website, www.vinpowerdigital.com, or contact a Vinpower representative near you.

WARNING! With the flash memory shortage, costs are inflated, leading to a flood of counterfeit and low quality USB & SD Flash media hitting the market!

USB warning

As the flash market is concentrating on the creation and subsequent market shift from the 2D/Planar to 3D NAND technology, it’s creating a shortage in supply for good quality flash memory in the storage market. This situation has a huge impact on the SSD market, but also touches on the standard USB and SD flash drives as well. Because of this, the oldest adage of economic principle of supply equals demand, has shifted to a greater demand that most suppliers can provide. Because of this, there are a lot of lower tier and unscrupulous manufactures trying to fill the underserved marketing place with lower priced high capacity USB and SD flash drives. The problem is that many of these manufacturers either can’t or purposely don’t use adequate memory to provide a fully functional product. The market is flooded with low cost flash drives that state they have a specific capacity only to discover that not only does the flash drive not have that capacity, but the memory it does have is low grade and can be corrupted easily, thereby crashing and losing all the data contained inside.

Vinpower has been aware of this situation for quite some time and we’ve worked tirelessly to help our customer overcome these issues so that they can use our USB and SD duplicators to produce effective and reliable copies of even the lower grade flash devices. At the same time, Vinpower has developed tools to help weed out the bad flash drives from the good ones, so that manufactures and wholesalers will be able to identify which flash drives are good and which are bad with confidence. The fact that Vinpower offers flash duplication hardware, gives us a unique perspective and capability to identify and weed out the negative from the positive flash drives. This helps avoid the potential nasty situation where a customer purchases a high capacity flash drive, like the popular 8GB version, then they find there’s only 3GB worth of memory on the drive and because of the extraneous circumstances the drive crashes and you lose everything stored on it.

I’m not saying that every low cost flash drive manufacturer is bad quality, but it’s more likely than not and it’s only going to get worst as long as the demand is high and production is lower for the larger more reputable companies.

For more details about Vinpower and our expansive product line, please visit our website at www.vinpowerdigital.com, or contact a Vinpower representative at a location near you.

The Media is excited about the Optiarc 5290S PLUS drive

Optiarc media coverage

Recently, I wrote an email blast, proclaiming the return of the Optiarc drive and the DVD+R DL overburn feature, with the Optiarc 5290S PLUS drive. It appears we weren’t the only ones excited about the Optiarc 5290S PLUS and the overburn capabilities. There were a number of prominent online news organizations from different locations across the globe, that took it upon themselves to write about the announcement of this drive. Some of them were able to see for themselves after visiting our exhibition at the 2017 Computex tradeshow in Taiwan, while others picked up on my email blast and ran with the story from there. In any event, we are very proud and encouraged that there is so much excitement for the new Optiarc 5290S series of drives all over the world.

Here are a few links to some of the articles recently released about the Optiarc 5290S PLUS drive:

http://pc.watch.impress.co.jp/docs/news/1065921.html

https://nl.hardware.info/nieuws/52290/computex-optiarc-en-plextor-dvd-branders-zijn-terug

http://www.cdrlabs.com/news/vinpower-digital-unveils-optiarc-5290s-plus-with-dvd-r-overburn-feature.html

http://www.cdrinfo.com/Sections/News/Details.aspx?NewsId=53834

For more details about the Optiarc line of drives or any of Vinpower’s product lines, visit www.vinpowerdigital.com, or speak with a Vinpower representative in your area.