Recently we held a training seminar over 2 days for a couple of our international distributors at our USA corporate office. This seminar was intended to train the technical support staff from these companies so that they can be better prepared to handle any and all tech support calls they receive in their region. It was an overwhelming success and everyone involved was pleased with the schedule and outcome. Due to the positive feedback we have decided to make the training seminars regular occurrence, so whether a company is foreign or domestic, we will provide training so that everyone can provide top notch technical support.
The above photos show how involved the training seminar was as the participants participated in building up our equipment from a bare system. That way they will gain more intimate knowledge with the product and how to support them.
Of course we didnâ€™t want our guests getting bored focusing only on duplicators, so we added in some social events. That way we can balance the body, mind and spirit so that each participant will have a better understanding of our products and of who the people are that support them from our side.